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Transparent return and exchange terms for products and services purchased on Dangi Vivah.
Last Updated: October 1, 2026 · Effective: October 1, 2026
We offer refund / exchange within first 3 days from the date of your purchase. If 3 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.
You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.
You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of products are identified to you at the time of purchase:
Digital Memberships & Software Features
As Dangi Vivah operates an online matchmaking platform, paid premium memberships (e.g. ₹49/year Annual Access) and instant electronic contact unlock credits are digital services that are fulfilled electronically in real-time. Because digital access cannot be physically returned once accessed, digital memberships are exempted from physical return, and are instead covered under our 7-Day Money-Back Satisfaction Guarantee in our Cancellation & Refund Policy.
For exchange / return accepted request(s) (as applicable):
To initiate a return or exchange request, contact our support desk:
Support Lead & Officer
Shubham Kumar (Platform: Dangi Vivah)
Support Email
info.dangivivah@gmail.comSupport Helpline
+91 9031735171
Operating Hours
Monday – Friday: 9:00 AM – 6:00 PM IST
Registered Office Address:
Dangi Vivah (Proprietor: Renu Devi)
Basant Vihar Colony, Dumardagga, Booty, Ranchi, Jharkhand – 835217, India